Wednesday 15 April 2026, 6:00pm
Men's Yoga
From £5.00
Seaman's Hall, Seaman Hall, Nairn IV12, Scotland
Events Calendar
Saturday 18 April 2026, 12:00pm
Paddleboarding Water for Wellness
From £20.00
East Beach, East Beach, Highland, United Kingdom
Friday 24 April 2026, 10:00am
Nature Paddle
From £100.00
East Beach, East Beach, Highland, United Kingdom
Referring Agency User Manual
Overview
As a Referring Agency user, you sign in through the public login and work in agency view. This gives access to agency-relevant event availability and booking options.
How to sign in
1. Open the public Log in link in the site header.
2. Enter your account credentials.
3. After login, you are returned to the public events calendar in agency mode.
Main features available to Referring Agency users
- Agency-mode access to the public events calendar.
- Ability to open event details and continue into booking/checkout flows.
- Visibility of agency-eligible ticket options (where configured).
- Standard logout from agency view.
How to use the site as a Referring Agency user
1) Browse events
1. Sign in from the public header Log in link.
2. Go to the Events Calendar section.
3. Filter/select events by date and provider as needed.
2) View event details
1. Open an event from the calendar.
2. Review event details, timing, and available ticket options.
3. Continue to booking when suitable tickets are available.
3) Complete booking/checkout
1. Choose ticket quantity.
2. Enter attendee and checkout details.
3. Submit booking and keep confirmation details.
4) Log out
1. Use the header logout link to exit agency mode.
Important behavior to know
- You only see bookable options that are currently valid for audience and sale-window rules.
- Events/tickets not currently available for public/agency sale are hidden until their configured release time.
Troubleshooting
- Sign-in successful but no agency behavior: verify your user has the Referring Agency role and approval status.
- Missing expected ticket type: check ticket audience, active status, and sale window timing.
- Checkout not available: the ticket may be outside its sale window or no eligible tickets remain.
Provider User Manual
Overview
As a Provider user, you can manage your own services, events, customer communications, and external booking widgets from the dashboard area.
How to sign in
1. Open the admin sign-in page given to you by the admin.
2. Enter your account email and password.
3. After login, use the left menu under the Provider section.
Main features available to Providers
- My Information: Edit your own provider profile details.
- Events: Create and edit events.
- Locations: Manage your venues.
- Documents: Manage document templates used by your service.
- Widgets: Create and manage booking widgets for external websites.
- Payments: View payment activity for your provider events.
- Users & Roles: Access user/role tools available to provider users.
- Stripe Settings: Connect and manage provider billing setup.
- Email: Configure provider booking email settings.
How to use each feature
1) My Information
1. Go to Provider -> My Information.
2. Update your profile fields.
3. Save changes.
2) Events
1. Go to Provider -> Events.
2. Select Add Event to create a new event.
3. Complete event details (title, date/time, location, description, tickets).
4. Save the event.
Notes:
- Provider-created events follow the draft workflow and may require admin approval before public visibility.
- Edit existing events from the Events list.
3) Locations
1. Go to Provider -> Locations.
2. Add a new location or edit an existing one.
3. Save and reuse locations when creating events.
4) Documents
1. Go to Provider -> Documents.
2. Create or edit templates.
3. Use templates in your referral/event workflows where configured.
5) Widgets (External Book Button and Embeds)
1. Go to Provider -> Widgets.
2. Select New Widget.
3. Choose widget type (for example Booking Overlay Button).
4. Select the target provider/event as prompted.
5. Configure button options if using overlay (label, size, shape, colors).
6. Save and copy the generated embed snippet.
7. Paste the snippet into your external site (or WordPress code/snippet area).
Tips:
- Set allowed domains correctly so widgets only run on approved sites.
- Test both the button and booking modal on the live page where the snippet is installed.
6) Payments
1. Go to Provider -> Payments.
2. Filter by event/date/status as needed.
3. Review order/payment status and actions available to provider users.
7) Stripe Settings
1. Go to Provider -> Stripe Settings.
2. Start or resume onboarding if not connected.
3. Confirm account connection status.
8) Email Settings
1. Go to Provider -> Email.
2. Set booking notification address and relevant template settings.
3. Save and test where available.
Good practice for Providers
- Keep event details complete before submitting drafts.
- Verify ticket sale windows to control when bookings become available.
- Re-test widgets whenever event, ticket, or visibility settings change.
- Periodically review payments and cancellation activity.
Troubleshooting
- Cannot see menu items: confirm your account has Provider role.
- Event not visible publicly: check status, publish/approval state, and ticket sale windows.
- Widget shows no events: verify widget is active, domain is allowed, and qualifying tickets are currently public/on sale.
Client User Manual
Overview
As a Client user, you can create an account, sign in, manage your profile, track wellbeing tools, and view/manage your bookings.
Getting started
Register an account
1. Go to Main Menu.
2. Choose Self Referral.
3. Complete your details and create your password.
4. Verify your email if prompted.
Sign in
1. Open the public Log in page.
2. Enter email and password.
3. You are taken to your user dashboard.
Main features available to Clients
- Dashboard home with account summary.
- My Information: update personal/contact details.
- My Wellbeing: complete wellbeing survey, track history, and export CSV.
- Five Steps wellbeing tracking and goals.
- Wellbeing resources.
- My Bookings: review current and past bookings.
- Cancellation request submission for eligible bookings.
How to use each feature
1) My Information
1. Open My Information from the dashboard.
2. Update name/contact fields.
3. Save changes.
2) My Wellbeing
1. Open My Wellbeing.
2. Complete the survey and submit.
3. Review historical entries and trends.
4. Export your wellbeing entries as CSV when needed.
3) Five Steps and wellbeing resources
1. Open wellbeing sections from the menu.
2. Submit check-ins and goals.
3. Review suggested wellbeing resources.
4) My Bookings
1. Open My Bookings.
2. Review event title, booking status, and dates.
3. For eligible bookings, submit a cancellation request with reason.
Booking from the public site
1. Browse events from the public Events Calendar.
2. Open an event and select available tickets.
3. Complete checkout.
4. Return to My Bookings to track status.
Important behavior to know
- Only registered clients get advance 'pre-sale' access to events.
- Agency-only ticket options are hidden from standard client view.
- Recommended events will appear only if you track your wellbeing on My Blue Space.
Troubleshooting
- Cannot sign in: verify email/password and complete email verification if required.
- No bookings visible: confirm booking email/account matches your signed-in user.
- Cancellation button missing: booking may not be eligible for cancellation request based on current status.
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Terms and Conditions
| Referrals | We reserve the right to refuse a referral if you do not disclose relevant information or provide information which is later found to be false. If this occurs, we will explain the reasons fully. |
| Cancellation or Changes by You | Our services are generally provided free of charge and booking a place denies a place to someone else. You should give reasonable notice of any cancellation or change so that others may have the chance to participate. |
| First Aid Event Cover | All instructors will be First Aid and Mental Health First Aid trained. |
| Valuables | Please minimise valuables and be aware that the security of all valuables, clothing and personal items is the responsibility of the participant. |
| Health and Safety | It is your responsibility when booking to ensure you and the members of your group are fit enough to participate in the activity and the environment associated with your booking. You must inform us of any medical conditions/illness/disability and any medication which may affect the participant’s performance prior to the event, so we can discuss individual needs and make appropriate arrangements. Any medical changes that may affect participation must be communicated to info@bluespacehighland.org prior to the activity. Participants should inform their instructor immediately if they feel unwell during the activity. Our instructors have specialist knowledge and skills and are committed to keeping everyone safe, so participants must adhere to their instructions, guidance and decisions. Participants must show respect to; staff, volunteers, equipment, vehicles, buildings, other participants and neighbours and adhere to our rules. Abuse or causing distress to others, or loss/damage due to participant’s negligence, may lead to exclusion from our activities/courses as well as resulting in a bill for repair/full replacement costs. |
| Booking Consent and Process | If you are booking a group, you must ensure that all participants, including the parents and guardians for those under 16 years, have received copies of the booking conditions and all activity information and safety points prior to the event, as well as the activity consent form and informed consent information (listed here). Activity consent forms must be completed and returned before the start date of the activity. Failure to complete and return these forms on time may result in participants being excluded from the activity (without a refund). Please inform us of any participant’s additional support needs as this will allow us to plan appropriately for all participants. |
| Service and Feedback | We want you to enjoy your experience in the outdoors to its fullest. If you are dissatisfied with any aspect of the service provided by Blue Space Highland, please inform us as soon as possible and we will take the appropriate steps to rectify the issue. |
| Informed Consent | All information is provided to enable participants/parents/guardians to give informed consent to participate in adventurous activities. Blue Space Highlands’s activities may carry an element of risk. We undertake to actively manage this risk to ensure a safe enjoyable session. |
| Emergency Contact | Please be aware that mobile coverage in and around activity areas may be limited at times. The activity instructor will always have a communication plan. |
| Safety Management | The safety management all activities |
| Photography | No photography is permitted during Blue Space Highland sessions. |
| Conduct and Behaviour | The highest level of conduct and behaviour will be expected from all participants and staff during activities. |
| No Smoking Policy | No smoking is permitted during Blue Space Highland sessions. |
| Data Protection | The information you supply will be used for the purpose(s) for which you have provided it. This data will be maintained in accordance with the GDPR and the Data Protection Act 2018 and will not be passed on or sold to any other organisation without your prior approval, unless there is a legal requirement to do so. For more information on how we handle any personal data please read our Privacy notice. |
Our Board and Support Team
Donations
It’s easy to donate £5 or any amount you choose to help support our mission. Just use the QR code above or click the link here https://donate.stripe.com/cNi7sMb3O8wV9MzbODd3i00
We will make good use of your donation to support people to improve their wellbeing and mental health through Blue Space Activities.
Introduce Blue Space Activity into your life…
This is the year to enhance your life with a connection to the amazing blue spaces in the Highlands of Scotland. Our relationship with water is built into our DNA and, with the office-based, ‘dry-land’ lives we now live, that connection we once had to the sea, rivers and lochs has taken its toll. Our mission is to reconnect people with blue spaces, to build resilience and mental focus.
You can be referred through a community link worker to our activity programme in 2026 where we will work with you to find your best blue space, whether it is on the beach, by the river, on a paddle board or journeying along the coast in a kayak. Our sessions are FREE once you are accepted on to our programme.
Alternatively you join us on Facebook to get updates on all of our self-referral events when they are advertised.
Take a Wellbeing Survey today to track your progress and start a new life in Blue Space.
| Some mstuff in here too |
OUR MISSION
To provide wellbeing support and opportunities to engage in blue space activity for the communities of the Highlands.
OUR KEY AIMS
- The advancement of health
- Encouraging self-management in mental health
- The advancement of public participation in sport
- The organisation of recreational activities
OUR VALUES
- Dignity (everyone connected with Blue Space Highland will be treated with human dignity and in compliance with human rights)
- Balance (Blue Space Highland believes everyone is entitled to be supported to find a work/life balance that allows them the time to be healthy and happy)
- Responsible Access (Blue Space Highland believes that access to the countryside is critical for our health and well-being and that it must be done with great care for the environment)
- Sustainability (Blue Space Highland believes that its activity must prove sustainable in terms of environmental protection and capable of delivering wellbeing options for future generations).